Questions
The things
everyone asks.
How does a pickup actually work?
Pick what you've got from the rate card (or just describe it on the form), choose a date and a 45-minute window, and give us your address. We arrive in that window, weigh everything in front of you on a certified digital scale, agree the amount, and pay you cash or UPI before we load the van.
Do I need to create an account?
No. Booking takes a name, a mobile number and an address. You get a private link to your booking — that's how you track it, move it or cancel it. Keep the link and you never need a password.
How do I cancel or reschedule?
Open your booking link and use "Move it" or "Cancel this pickup". You can do either yourself up to 2 hours before your window opens. After that, give us a call and we'll sort it out — there's no cancellation charge either way.
I lost my booking link. Now what?
Message us on WhatsApp or call +91 95153 21371 with your name and the address you booked. We'll find the booking and send the link back to you.
How do you pay?
Cash or UPI, at your door, before we leave. Nothing is paid later and nothing is transferred afterwards — if the van drives off, you've already been paid.
Why are the rates a range and not one number?
Metal prices track the commodity market and move week to week, and condition changes what something is worth — clean stripped copper is worth more than mixed coil, an AC with its compressor intact more than one without. The range is the honest version. The exact figure is settled on the scale in front of you.
Do you charge for pickup?
No. Pickup is free, including from upper floors without a lift, and there's no handling or transport deduction.
Which areas do you cover?
We're currently in Hyderabad. Put your pincode into the booking form — if we're not there yet you can leave your number, and that list is genuinely how we decide where to expand.
What won't you take?
Anything hazardous or medical — chemicals, paint, gas cylinders, asbestos, medical waste, or anything wet or contaminated. If you're unsure, send a photo on WhatsApp and we'll tell you straight away.
What happens to my old laptop's data?
Storage is wiped before anything is passed on for recycling. If the data matters to you, the safest thing is still to wipe or remove the drive yourself before we arrive — tell the driver and they'll wait while you do it.
Where does it all end up?
With registered recyclers. E-waste especially — that's the material that does real damage in a landfill, and it's the part we're strictest about.
Still stuck?
Send a photo of whatever it is on WhatsApp. Fastest way to get a real answer from a real person.
Ready when you are — browse the rate card or book a pickup.